Venue Security
Licensed crowd controllers for pubs, clubs and bars. Door control, expert ID checks, patron management and calm de-escalation that keep your venue safe and compliant.
Newcastle & Hunter Region · NSW
Security that stands strong for your venue.
Licensed crowd control, RSA marshals and event security from a young, energetic team: well trained, level-headed and ready to work.
What we do
Our services
Professional, licensed staff for venues and events across the Hunter.
RSA Marshals
Dedicated RSA (responsible service of alcohol) marshals who monitor intoxication, support bar staff and help your venue meet its licence conditions.
Event Security
Festivals, functions, sporting events and private parties. Access control, crowd management and a visible, professional presence from start to finish.
Specialist training
Fake ID detection, digital and physical.
01The problem
Replica apps are everywhere.
The most common fake ID at the door today is a replica app: a fake digital licence app that copies the look of the real thing. It's also the hardest fake to spot. At a glance it can look identical. A quick look at the date of birth doesn't cut it anymore.
02The risk
It only takes one.
One minor through your door can mean:
- $5,500 on-the-spot fine for failing to refuse entry to a suspected minor
- $11,000 maximum court fine and/or 12 months' jail for selling or supplying to a minor
- Licence suspension and disqualification of the licensee or approved manager
Plus the damage to your reputation with police, the regulator and your community.
Penalties per NSW Liquor & Gaming, Liquor Act 2007.
03The solution
We fix your fake ID problem.
Every Oakmore team member is specifically trained to identify fake IDs.
Every patron. Every time.
Minors stay out. Your licence stays safe.
Why Oakmore
A young team with serious standards.
Oakmore brings a young and energetic team full of well-trained, level-headed and enthusiastic staff. We turn up early, present sharp and treat your venue like our own.
Well trained
Every guard is licensed and specifically trained to identify fake IDs, especially replica digital licence apps.
Level-headed
Calm, respectful conflict resolution. We talk situations down before they escalate, and handle them if they do.
Energetic
Alert, on their feet and engaged with patrons from open to close.
Enthusiastic
Staff who actually want to be there, and it shows in how they treat your customers.
01
Upstanding people
We hire for character as much as capability. Polite, respectful and professional people who represent your venue the way you would.
02
A friendly welcome
A warm, professional greeting at the door. Patrons feel looked after, not policed, and that sets the tone for the whole night.
03
Presented sharp
Neat, approachable and switched on from the moment the shift starts. The kind of team your regulars recognise and appreciate.
04
Part of your team
We work alongside your managers and bar staff, not apart from them, so the whole venue runs smoothly together.
99.9%
of physical incidents can be avoided
Conflict resolution
Words first. Always.
At Oakmore, we believe 99.9% of physical incidents can be avoided through the correct use of verbal de-escalation. Our team is trained to resolve conflict with communication, not confrontation, and to treat every patron with respect, from the first hello to the last goodbye.
Verbal de-escalation
Calm voice, open body language and the right words at the right time. Most situations are settled before they ever start.
Respectful refusals
When someone can't come in or needs to leave, we handle it with dignity, so people walk away rather than kick off.
Reading the room
We spot tension early and step in with a quiet word, long before it becomes a problem for your venue.
When it counts
Calm first. Capable when it counts.
For the rare 0.1% where words aren't enough, you want people on your door who know exactly what they're doing.
Physically capable
Our employees are physically capable and well trained in hand-to-hand combat, and skilled in safely controlling and restraining a person, so incidents are ended quickly with minimal harm to anyone.
Our standard
Reasonable force
Our team is trained to use only reasonable and proportionate force, as required under NSW law. We use the minimum force needed to keep people safe, and stop the moment the situation is under control.
Peace of mind for your staff
Fit, composed and switched on for the whole shift, and always focused on keeping your patrons, your staff and your licence safe. Venue staff can rest assured and feel safe with Oakmore on the door.
Where we work
Newcastle & the Hunter
Locally based and covering venues and events right across the region.
NewcastleLake MacquarieMaitlandCessnockPort StephensHunter Valley
Get in touch
Let's get Oakmore on your door.
Tell us about your venue or event and we'll come back to you with a quote, fast.